Returns & Exchanges
At Modern Bead Luxe, we want you to feel confident and satisfied with your purchase. If for any reason your selection does not meet your expectations, we are pleased to offer a straightforward returns and exchanges process, subject to the guidelines outlined below.
Please review this policy carefully before submitting a return or exchange request.
RETURN ELIGIBILITY
Items must be returned in new, unworn condition and include all original packaging, documentation, and protective materials. Products showing signs of wear, alteration, or damage may not be eligible for return or exchange.
Certain items may be considered final sale and are not eligible for return or exchange. These items will be clearly identified at the time of purchase.
RETURN TIMEFRAME
Eligible items must be returned within the approved return window from the date the order is received. Requests submitted outside of this timeframe may not be accepted.
EXCHANGES
Exchanges are subject to product availability at the time the return is processed. If an exchange is requested for an item of greater value, the price difference will apply. If the replacement item is of lesser value, a balance adjustment may be issued accordingly.
CONDITION OF RETURNS
Returned items must be carefully packaged to ensure they arrive in original condition. Any item returned without original packaging or showing signs of wear may be rejected and returned to the sender.
FINAL SALE ITEMS
Items marked as final sale are not eligible for return, exchange, or refund. This includes, but is not limited to, select promotional items, customized pieces, or items purchased during special sales.
REFUNDS
Once a return is received and approved, refunds will be processed to the original form of payment used at checkout. Processing times may vary depending on the payment method and financial institution.
DAMAGED OR INCORRECT ITEMS
If an item arrives damaged or is incorrect, please submit a return request promptly so the issue can be reviewed and resolved.
INTERNATIONAL ORDERS
Return eligibility for international orders follows the same guidelines outlined above. Additional restrictions may apply based on location and applicable regulations.
HOW TO START A RETURN
To initiate a return or exchange, please visit:
https://modernbeadluxe.com
Follow the instructions provided to submit your request and obtain return authorization. Items sent without proper authorization may not be accepted.
POLICY UPDATES
Modern Bead Luxe reserves the right to modify this returns and exchanges policy at any time. Updates will be reflected on modernbeadluxe.com and apply to future purchases.
Thank you for shopping with Modern Bead Luxe. We appreciate your trust and are committed to delivering a refined and satisfying experience.